Qualtrics Dashboard App

Intro

Qualtrics is a web-based survey platform that helps you gain the insights you need from your customers and prospective customers.

Usage

• Business questions that can be answered:

  • What are the responder’s levels of engagement?
  • How did my surveys perform?
  • What did people say and how should we react?

• Metrics included in the app:

  • Top 10 Surveys
  • Survey Completion Rate
  • Questions Versus Responses
  • Questions Answered
  • Response Progress
  • Survey Response Rate
  • Response Rate
  • Survey Status
  • Survey List
  • Total Questions Answered
  • Survey Responses
  • Responses
  • Survey Trend
  • Responses Per Survey

Authentication

Required information:

• Username

• API Token

• Survey Type:

  • Standard Survey
  • 360 Survey

Dashboard Reports

For report descriptions, see Qualtrics Connector.

Report Configuration / Report Details

The following reports can be selected and configured using this Connector:

Report	Scheduling (Change update settings)	Parameter(s)	Selection
Survey Responses	Append	Survey	Choose the survey to collect responses from
Survey Questions	Replace	Survey	Choose the survey to pull questions from
Surveys	Replace	None

Qualtrics Dashboard Data

The Qualtrics Dashboard will provide the following data collections and cards:

Collection	Card	Card Description	Data Name
Qualtrics Pulse: 5 indicators of survey engagement.	Top 10 Surveys	Shows the survey names with the highest rate of completion. Identify the elements that contributed to the success of these surveys and replicate those elements in future surveys.	Surveys
Qualtrics Pulse: 5 indicators of survey engagement.	Survey Completion Rate	Measures the percentage point difference in the survey completion rate over the last 30 days versus the previous 30 days. Investigate causes in drops of completion rates.	Surveys
Qualtrics Pulse: 5 indicators of survey engagement.	Questions Versus Responses	Displays the total number of questions asked for each survey and how many responses have been received. Investigate possible reasons why people have left questions unanswered.	Surveys
Qualtrics Pulse: 5 indicators of survey engagement.	Questions Answered	Measures the total number of responses per survey in a period. Use this information to determine completion rates and completeness of responses received.	Surveys
Qualtrics Pulse: 5 indicators of survey engagement.	Response Progress	Displays the number of completed responses and remaining questions to be answered. Investigate possible reasons why people have left questions unanswered.	Surveys

Collection	Card	Card Description	Data Name
Results: How did my surveys perform?	Survey Response Rate	Shows the total number of questions asked for each survey and how many responses have been received.	Surveys
Results: How did my surveys perform?	Response Rate	Shows the total number of questions asked on each survey and the number of responses received. Identify what measures need to be taken to improve response rates.	Surveys
Results: How did my surveys perform?	Survey Status	Displays the number of completed and partially completed surveys. Find surveys close to completion and evaluate how they can be closed out.	Surveys
Results: How did my surveys perform?	Survey List	Shows the list of surveys and the number of questions that were asked. Find questions or surveys that were routinely skipped and modify appropriately.	Surveys

Collection	Card	Card Description	Data Name
Responses: What did people say and how should we react?	Total Questions Asked	Displays the total number of questions for all surveys sent during the specified period. Determine if the number of questions asked provides the right balance between maximizing insight gained without fatiguing respondents.	Surveys
Responses: What did people say and how should we react?	Survey Responses	Shows the total number of responses per survey. Gauge whether there are enough responses for a satisfactory sample size on a given survey.	Surveys
Responses: What did people say and how should we react?	Responses	Measures the number of responses received by survey. Determine if enough data has been received to take action on feedback.	Surveys
Responses: What did people say and how should we react?	Survey Trend	Tracks the total number of surveys started during the specified period. Determine whether the current period is above or below average.	Surveys
Responses: What did people say and how should we react?	Responses Per Survey	Shows the number of responses received for each survey in the period.	Surveys