> ## Documentation Index > Fetch the complete documentation index at: https://domoinc-openapi-sync-dataflows.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Dialpad Enterprise Connector ## Intro Dialpad Enterprise is a cloud-based phone system, allowing you to make and receive calls and messages. Dialpad provides you an all-in-one workspace with a great connectivity. Experience truly unified communications built-in-AI, scale faster, deploy your global teams together, and get enterprise class security. Use this connector to receive data about your phone system usage, including users, offices, departments, and more. To learn more about the Dialpad API, visit their page ([https://developers.dialpad.com/docs](https://developers.dialpad.com/docs)). The Dialpad Enterprise Connector is a "Cloud App" Connector, meaning it retrieves data stored in the cloud. In the Data Center, you can access the Connector page for this and other Cloud App Connectors by clicking **Cloud App** in the toolbar at the top of the window. You connect to your Dialpad Enterprise account in the Data Center. This topic discusses the fields and menus that are specific to the Dialpad Enterprise Connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in [Adding a DataSet Using a Data Connector](/s/article/360042926274). ## Prerequisites To connect to your Dialpad Enterprise account and create a DataSet, you must have your Dialpad API Key associated with your Enterprise account. ## Connecting to Your Dialpad Enterprise Account This section enumerates the options in the Credentials and Details panes in the Dialpad Enterprise Connector page. The components of the other panes in this page, **Scheduling** and **Name & Describe Your DataSet**, are universal across most connector types and are discussed in greater length in [Adding a DataSet Using a Data Connector](/s/article/360042926274). ### Credentials Pane This pane contains fields for entering credentials to connect to your Dialpad Enterprise account. The following table describes what is needed for each field:

Field	Description
API Key	Enter your Dialpad API Key for your Enterprise account.

Once you have entered valid Dialpad Enterprise credentials, you can use the same account any time you go to create a new Dialpad Enterprise DataSet. You can manage Connector accounts in the **Accounts** tab in the Data Center. For more information about this tab, see [Managing User Accounts for Connectors](/s/article/360042926054). ### Details Pane This pane contains a primary **Reports** menu, along with various other menus which may or may not appear depending on the report type you select.

Description

Report

Select the Dialpad Enterprise report you want to run. The following reports are available:

Offices	Get a list of all offices.
Call Centers	List all the call centers in an Office.
Operators	List all the pperators in a given call center. Each entry contains a key parameter that uniquely identifies each operator.
Stats	Get summary stats and call/text logs.

Office

Select an office.

Target Type

Select the target Type for an ID.

Call Center

Select a call center.

Stat Type

Select a stat type.

Export Type

Select whether you want to export stats or records.

Today's Data

Select 'Yes' to retrieve the data for the current day. Note that, you cannot combine Today's Data with the historical data. Select 'NO' to see date range options.

Date Selection

Select the date format for your data.

Single Date

Select whether the report data is for a specific date or for a relative number of days back from today.

Specific Date

Select the specific date using the date selector.

Relative Date

Enter the number of days back that you would like to get data for in the Days Back field. Specify either today or 0, yesterday or 1, or today-7 or 7 to get data for 7 days into the past.

Date Range

Select the specific or relative date range.

Start Date - Specific

Select the first date in your date range using the date selector.

End Date - Specific

Select the last date in your date range using the date selector.

Start Date - Relative

Enter the number of days back that you would like to get data from (start day). Combine with End Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date , the report would contain data for 10 days ago up until 5 days ago.

End Date - Relative

Enter the number of days back that you would like to get data to (end day). Combine with Start Date to create a range of represented days.

For example, if you entered 10 for Start Date and 5 for End Date , the report would contain data for 10 days ago up until 5 days ago.

### Other Panes For information about the remaining sections of the Connector interface, including how to configure scheduling, retry, and update options, see [Adding a DataSet Using a Data Connector](/s/article/360042926274). ## FAQs This Connector uses version 2 of the Dialpad API ([https://dialpad.com/api/v2](https://dialpad.com/api/v2)).

Report Name		Endpoint URL(s)
Offices		/offices
Call Centers		/offices/{office_id}/callcenters
Operators		`/callcenters/{callcenter_id}/operators`
Stats		/stats

You need your Dialpad API Key associated with your Enterprise account. No As often as needed. ## Troubleshooting * Make sure your authentication remains valid. * Review the configuration to make sure that all required items have been selected. * Review the Connector history for error messages. * In rare cases, you may be requesting too much information and reaching API limitations or timeouts. If this is the case, you can review the history of the Connector run to see the error message and duration. If this is the case, you can reduce the number of accounts that are being pulled, choose a smaller number of metrics for the report that you are pulling, or reduce the timeframe that you are trying to pull.