> ## Documentation Index > Fetch the complete documentation index at: https://domoinc-openapi-sync-dataflows.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Social Studio Connector The Social Studio API is a REST-ful web service for retrieving, analyzing, and modifying social media data contained in your Social Studio Account. It is a one-stop solution to manage, schedule, create, and monitor posts. Social Studio offers powerful real-time publishing and engagement. Having a clear view of your social account performance is always essential. With Domo’s Social Studio Connector, you can easily monitor the key social metrics across your social studio account. Use this Connector to monitor and manage different media types, posts, keywords, profiles, contents, filters, workspaces, and much more, and quickly determine your social account’s strengths, weaknesses, and opportunities. To learn about the Social Studio API, see [https://developer.salesforce.com/docs/atlas.en-us.api\_social.meta/api\_social/1-introduction-to-the-social-studio-marketing-cloud.htm](https://developer.salesforce.com/docs/atlas.en-us.api_social.meta/api_social/1-introduction-to-the-social-studio-marketing-cloud.htm). The Social Studio Connector is a "Cloud App" Connector, meaning it retrieves data stored in the cloud. In the Data Center, you can access the Connector page for this and other Cloud App Connectors by clicking **Cloud App** in the toolbar at the top of the window. You connect to your Social Studio account in the Data Center. This topic discusses the fields and menus that are specific to the Social Studio Connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in [Adding a DataSet Using a Data Connector](/s/article/360042926274). ## Prerequisites To connect to your Social Studio account and create a DataSet, you must have the following: * The username and password for your Social Studio account. * The API key and API secret associated with your Social Studio account. ## Connecting to Your Social Studio Account This section enumerates the options in the Credentials and Details panes in the Social Studio Connector page. The components of the other panes in this page,**Scheduling** and **Name & Describe Your DataSet**, are universal across most connector types and are discussed in greater length in [Adding a DataSet Using a Data Connector](/s/article/360042926274). ### Credentials Pane This pane contains fields for entering credentials to connect to your Social Studio account. The following table describes what is needed for each field:

Field	Description
Username	Enter the username you use to log into your Social Studio account.
Password	Enter your Social Studio password.
API Key	Enter the API key associated with your Social Studio account.
API Secret	Enter the API secret associated with your Social Studio account.

Once you have entered valid Social Studio credentials, you can use the same account any time you go to create a new Social Studio DataSet. You can manage Connector accounts in the **Accounts** tab in the Data Center. For more information about this tab, see [Managing User Accounts for Connectors](/s/article/360042926054). ### Details Pane This pane contains a primary **Reports** menu, along with various other menus which may or may not appear depending on the report type you select.

Description

Report

Select the Social Studio report you want to run. The following reports are available:

Approval Rules	Retrieves one or more approval rules for a workspace.
Case	Retrieves a collection of cases.
Client	Retrieves the Social Studio organization of the company. Currently, this call returns only the client for the authenticated user.
Imported Posts	Retrieves posts and their metrics imported to a workspace.
Keyword Groups	Returns a specified keyword group from a workspace.
Languages	Retrieves information about all languages available when managing your topic profile.
Macros	Retrieves all macros within a Social Studio organization. This macro can contain several different actions within the JSON payload, indicating actions to perform when the macro receives an execute call.
Media Type	Retrieves a collection of media types on supplied parameters.
Posts	Retrieves post data from available broad listening topic profiles and social accounts.
Publish Profiles	Retrieves publish macros in the Social Studio organization.
Regions	Retrieves information about all regions available when managing your topic profile.
Salesforce Organizations	Returns information on all Salesforce organizations registered within the tenant for the user executing the call.
Shared Content	Retrieves content available for use within a workspace.
Short Url	Returns Bitly accounts within a workspace.
Source Filters	Returns all source groups available to the authenticated users.
Source Filter Queries	Returns all source filter queries associated with a social filter.
Social Properties	Retrieves social properties the user can access. This object contains information about a managed account topic profile and associated external user account.
Topic Profiles	Retrieves specific details on topic profiles based on user permissions and role.
Users	Retrieves information for all users within an account.
Workspace	Retrieves a paginated list of workspaces within the Social Studio organization.

Owner ID

Enter the Owner ID.

Owner Type

Enter the Owner Type.

Include

Select a metric to include the additional information on the workflow.

Workspace

Select the workspace.

Network

Select the social network for post.

Keyword Group ID

Select the keyword group ID.

Topic ID

Select the topic ID.

Priority

Select the priority.

Sentiment

Select the sentiment.

Filter

Select the filter.

Search Characters

Enter the characters to search for in the title. A string should contain minimum 3 characters.

Select the source filter id.

Select the source filter ID.

Types

Select the social network types.

Views

Select the view.

Status

Select the status of topic profile to return.

Enabled

Select 'True' to only retrieve active users; otherwise, select 'False'.

Visibility

Specify whether a workspace is visible to all users or private users.

### Other Panes For information about the remaining sections of the Connector interface, including how to configure scheduling, retry, and update options, see [Adding a DataSet Using a Data Connector](/s/article/360042926274). ## FAQs The base URL for the Social Studio Connector is [https://api.socialstudio.radian6.com/](https://api.socialstudio.radian6.com/).

Report Name	Endpoint URL
Approval Rules	/v1/approvalflows
Case	/v1/cases
Client	/v3/client
Imported Posts	/v1/importedposts
Keyword Groups	/v3/keywordGroups/{ID}
Languages	/v3/languages
Macros	/v3/macros
Media Type	/v3/mediaTypes
Posts	/v3/posts
Publish Profiles	/v3/publishprofiles
Regions	/v3/regions
Salesforce Organizations	/v3/salesforceOrganizations
Shared Content	/v1/clips
Short Url	/v1/shorturls
Source Filters	/v3/sourceFilters
Source Filter Queries	/v3/sourceFilters/{ID}/sourceFilterQueries
Social Properties	/v3/socialProperties
Topic Profiles	/v3/topics
Users	/v3/users
Workspace	/v1/workspaces

You need the username, password, API key, and API secret associated with your Social Studio account. As often as needed. No Yes ## Troubleshooting * Make sure your authentication remains valid. * Review the configuration to make sure that all required items have been selected. * Review the Connector history for error messages. * In rare cases, you may be requesting too much information and reaching API limitations or timeouts. If this is the case, you can review the history of the Connector run to see the error message and duration. If this is the case, you can reduce the number of accounts that are being pulled, choose a smaller number of metrics for the report that you are pulling, or reduce the timeframe that you are trying to pull.